We often tend to think of player compatibility solely in terms of skill (or not at all, such as in warm-body matchmaking). Many different attributes, however, contribute to the making of a great team. Designs have two key problems to solve:
- Identifying compatibility attributes.
- Helping compatible players find each other.
Let’s look at each of these in turn.
Identifying compatible attributes
Ranking systems such as Elo are valuable for reducing skill disparities. Creating a truly fulfilling multiplayer experience, however, demands looking beyond skill alone. One such crucial consideration is compatibility — ideally, player attributes work in harmony, fostering agency and shared goals. Conflict occurs when these attributes are mismatched, creating friction and undermining player motivations.
While every game is different, here is a breakdown of key attributes to consider:
1. Playstyles and preferences
- Intensity — Some players crave high-pressure, ranked matches, others prefer casual, unranked games. Mismatches can lead to frustration or boredom.
- Pace — Do players like to rush through objectives, or explore every nook and cranny? Conflicting styles cause impatience and tension.
- Role preference — Some players thrive on tanking, healing, sniping, etc. Forced roles due to poor team composition or unavailability can cause resentment and misbehavior.
- Experimentation vs. optimization — Players who love discovering new strategies might clash with those focused solely on meta builds and min-maxing.
By fostering “harmonious passion” among players, you can build a thriving, dedicated community around your game.
2. Communication styles
- Level of communication — Some players strategize heavily over voice chat, while others prefer minimal chatter or rely on in-game pings.
- Communication tone — Do players use inclusive, encouraging language, or is there a tendency toward criticism and negativity? Do players prefer direct and to-the-point communication, or do they prioritize thoughtful, careful phrasing?
- Language abilities — In global games, language barriers can create challenges in coordination. Pairing non-native speakers looking to learn with players happy to teach can be a strong combination.
Learn how communication design can empower seamless interaction, reduce friction, and cultivate greater harmony.
3. Goals and motivations
- Completionism — Some players are driven to complete all achievements / collections, while others care more about the core gameplay loop or speed running. This can create rifts in cooperation and role assignment.
- Competition vs. cooperation — Highly competitive players might disrupt the enjoyment of those focused on camaraderie and teamwork. For example, someone just enjoying the game may be frustrated by a player who wants to quit after perceiving an unrecoverable setback.
- In-game investment — Differences in time spent in-game (as well as real-money spending) or perceived dedication can create feelings of unfairness or imbalance. Mistakes or more casual play can be misinterpreted as lack of effort.
How to design environments where players support each other, celebrate diverse contributions, and ultimately build a thriving community.
4. Personality and attitude
- Sense of humor — Do players share a similar style of humor? Some may enjoy playful banter, while others may find it distracting.
- Attitude toward failure — Some players remain positive after a loss, focusing on improvement. Others place blame and can become disruptive or confrontational.
- Maturity level — Differences in age or maturity can cause clashes in the overall tone of the experience.
Crafting a great experience that resonates with a diverse audience is a constant challenge for designers.
Helping compatible players find each other
While automated matchmaking can help compatible players find each other, it is limited. Overly complex algorithms can easily fragment the player base, leading to extended wait times and potential matchmaking failures, even with a large player pool. Instead, consider balancing with player-driven compatibility and empower players to self-organize.
Some examples:
- Diverse game modes — Offer distinct experiences tailored to different motivations. Clearly communicate expectations upfront so players can find the mode that aligns with their current mood.
- In-game “vibes” tags — Let players signal their approach with tags like “Chill Vibes,” “Competitive,” or “Newbie-Friendly.” This facilitates quick, informal alignment.
- Robust guild / clan systems — Enable players to build communities around shared values and playstyles (casual, hardcore, completionist, etc.).
- Matchmaking surveys — Help players understand their own preferences and improve matching algorithms by asking about playstyles, goals, and communication styles.
- Trial game metrics — Supplement surveys with in-game metrics. Track pace, role choices, and communication patterns during trial matches to further identify compatibility factors that can be leveraged in matchmaking or simply surfaced to the player.
Even ideal compatibility doesn’t guarantee a great experience. Personalities can still clash, and moods can vary, but understanding these factors significantly improves the chances of harmonious player experiences.
Now what?
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